The shipment of machined components arrived and the parts look great. Our engineer reviewed them and thought they were the best quality he has seen from any supplier. Keep up the great work!!
~ Rebecca, Buyer
We want you to know that we are very pleased with the quality of service Cardinal provides. We sincerely appreciate the responsiveness and have recommended your company to others because of our satisfaction with Cardinal’s outstanding service. We look forward to doing business with Cardinal Components, Inc. for years to come.
~ Ron, Program Manager
I’ve been meaning to contact you to let you know the re-engineered parts worked beautifully. The parts are such a needed blessing, as it has been such a pain the past several years up until we switched over to Cardinal with this latest batch.
~ Phillip, Senior Program Manager
Our Quality Manager was blown away with how detailed your PPAP documents were, and wishes all other suppliers were this detailed with their quality documentation. Thanks again for the outstanding work you do for us and we continue to look forward to working with great business partners like Cardinal.
~ Paul, Strategic Buyer
To Whom it May Concern:
We began business with Cardinal Components, Inc. in 2002. When we started working with Cardinal, we utilized their kit packaging/assembly to ease capacity issues at our facility. Our confidence and trust in Cardinal’s ability to meet our requirements was quickly earned and additional work was awarded to Cardinal. While we started out working with Cardinal on a temporary basis, it quickly grew into an excellent permanent relationship.
We are impressed with Cardinal’s services for several reasons. First, their commitment to quality is outstanding. Throughout the years, we have experienced a couple of very minor quality issues. Cardinal responded immediately by defining the root cause and then taking corrective and preventative actions.
Cardinal has impressed us with their on-time delivery commitment. To date, we have experienced 100% on-time delivery with Cardinal. On occasion, we have requested last minute delivery changes and Cardinal always has responded in a prompt and professional manner.
Customer service is very important to us and we receive excellent customer service from Cardinal. We have a primary contact person, as well as a backup. Cardinal goes out of their way to make sure we obtain full support, promptly responding to requests, questions, and concerns.
Cardinal is a real team player and always gives us their best effort. Thank you for the opportunity to recommend Cardinal as a word-class supplier.
~ Barbara M., Production Supervisor